We generally book projects 2–3 months in advance, with a deposit required to secure your start date. To ensure availability, we recommend reaching out early to reserve your spot. Once booked, we’ll confirm your timeline and keep you updated every step of the way!

Custom brand design projects typically take about 4–6 weeks to complete. Custom websites usually require 6–8 weeks, depending on the number of pages and the scope of the design. We'll provide a clear timeline tailored to your project during the booking process!

At Creative Cass, we believe a successful brand is so much more than just a logo. A logo is only one piece of the larger puzzle that makes up a cohesive and impactful brand identity. That’s why we don’t offer one-off logo designs. Instead, we focus on telling your brand’s full story through a comprehensive, custom-tailored approach.

Our process begins with an in-depth brand strategy rooted in market research, ensuring every design decision is intentional and positions you as the go-to in your industry. Our custom brand identity service includes a full logo suite, typography, color palette, and a detailed brand guide—everything you need to bring your vision to life with clarity and confidence.

While we love working with clients to build their brand from the ground up, we understand that budgets and timelines can sometimes be limiting. If you’re looking for a slight logo adjustment or design help with an existing website, our VIP Design Day is a perfect fit. This dedicated 8-hour session allows us to focus entirely on your design wishlist and bring your vision to life efficiently and effectively.

We work with a variety of platforms to create custom websites tailored to your needs. Depending on your goals, we can design on Wix, Webflow, WordPress, or other platforms that best align with your vision and functionality requirements. We'll help you choose the perfect fit for your project!

Absolutely! We can create a custom e-commerce site for an additional fee. During our free consultation call, we’ll discuss all the details of your needs and provide you with a tailored quote to bring your vision to life.

Our brand strategy is centered around audience attraction, brand positioning, and competitor differentiation to create impactful design results. If you’re seeking support with brand voice or website copy, we’d be happy to connect you with the talented copywriter we collaborate with on client projects!

Absolutely! We love designing additional brand elements like stationery, packaging, cover designs, and more. Before our consultation, we ask that you create a full list of your “design wants” so we can review everything together during the call and craft a plan to bring your vision to life.

Yes! You’ll have access to 1:1 video calls and email support throughout the project to ensure clear communication and a seamless process. I’m here to guide you every step of the way!

Our process starts with an in-depth discovery phase to fully understand your vision and goals. We then present multiple branding concepts to ensure alignment. From there, you’ll have two rounds of revisions to refine and perfect the design, making sure it meets your expectations before final delivery.

At Creative Cass, you’re investing in more than just a beautiful logo—you’re getting the strategy, tools, and systems to build and grow a thriving business. Our design packages currently start at $4,000, offering a comprehensive approach to set your brand up for long-term success.

We understand that building your brand is a significant investment. That’s why we’re happy to work with you to create a payment structure that fits your needs and ensures a smooth process!

We typically book projects about 2 months in advance. The sooner you reach out, the better your chances of securing your ideal start date, so don’t wait to reserve your spot!